Message from Lucinda Ellery In this edition of our newsletter I am publishing for the benefit of my young TTM girls a wonderful email I received from Harriet. Harriet was very bravely filmed by Channel 4 for the programme called ‘Girls on the Pull’, if you have not seen it you can access  it  through   our website. The email she sent me is so inspiring for our younger TTM clients. It shines a beacon of hope to you all that it is possible to manage your TTM, you just have to work at it, change the way you think and you will change the way you react, you will feel so different, you will look different and your hair will be a natural consequence of that. One day you may have most of your hair most of the time, until you have all your hair some of the time, until you have all your hair all the time… and in between we are here. Now this brings me to the lovely star letter from Julie. This makes sense of the saying ‘read this and weep’. Julie’s experience and the way she puts it in to words has really moved me. How brave and kind is she to share her thoughts and feelings with us all. Thank you Julie, I am so very privileged to have been apart of something so special, I feel blessed and I think of your words often. Our client letters and feedback give out volumes of hope and inspiration to others. Thank you so much for   taking the time and for making the effort to share your thoughts. I am totally sure many will be touched by our client letters by the determination, courage and individual strength shown. Well girls, please God let this summer be a good one. If you want to see me about anything, please set up a one to one consultation at reception or you can all get my mobile number and text me. There are one thousand and forty minutes to every day and I only sleep for three hundred of them, so if I can do anything to make your life better I totally will. Big hugs and blessings Lucinda x Star letter 1 Dear Lucinda, I have just read the February newsletter which I look forward to with anticipation. I hope that the following words may help to inspire others that are thinking of asking for your help. Trying to understand the fears and insecurities of those of us with thinning hair is almost impossible for those with luscious locks, so your true life stories and experiences are invaluable to help create understanding and empathy. I only wish that I knew about you many years ago as most of my teenage and adult life has been nothing short of miserable, full of insecurities surrounding my appearance but   mainly  my  lack of hair.   One   of  the

hardest things I’ve ever been through was a divorce, my husband leaving me for a woman with the most fabulous long shiny black locks I had ever seen. My confidence dropped to minus ten and remained that way for many years. Eventually I met my new partner and our wedding was booked for May 2008. I can remember the joy of the impending wedding being overshadowed by my terror of how my hair would look on my big day. I searched high and low for hair pieces and had various stressful consultations with hairdressers about extensions. I was met only with negativity. Eventually my only option was a hair piece and a fringe extension, but I went through the day worrying about how it looked and if people could see my thinning strands underneath the hair piece. For most brides it’s all about the dress but for me it was my lack of hair. On the wedding night my husband helped me to untie my beautiful dress but then it was time to remove the one hundred or so hair pins that held my hairpiece in place. As each pin was removed, my heart became heavier and my confidence subsided, I hid in the bathroom from my husband trying desperately to comb out the matted frizz that was left underneath and the tears that I cried were not of joy as they should have been but of desperation. My wonderful Mum had booked us into the bridal suite of a local hotel with breakfast included, but in the morning when we woke, all I could think of was how I could escape to go home and avoid the prying eyes of the other guests. Eventually and full of guilt we called a taxi and slipped out of the side door and went home, no romantic breakfast or post wedding togetherness. After that I would take my hair piece and have it put on to attend parties and functions but this was not sustainable as it always had to be removed and reality would stare back at me from the mirror. One evening I saw the programme “Ten Years Younger”. I was still crying when my husband got home. I had recorded it and asked him to watch it again with me. I couldn’t believe that it was possible to have hair. My husband, without hesitation, just said the magic words “wow, ring them, give it a go.” It took me several weeks to pluck up the courage  to  make an  appointment  for a   consultation. Finally, the day arrived. Shaking from head to foot I boarded the train to London. I was greeted at reception with a big welcoming smile and a cup of much needed strong tea. The next two hours changed my life. I was shown that anything is possible and agreed to go ahead and book my new Intralace system. The day approached and my nerves were in tatters. Would I look fake? Would people stare at me? Would it look like a wig? Would it blow off in a strong wind? None of the above were true. The day of my new system came and two lovely technicians welcomed me with comforting words. The system took all day to apply and there were several moments when I thought “just take it all off and let me get out of here”. But finally, at 7pm that evening, I walked out of the salon with my new system, beautifully styled. I have never looked back. As I approached the train station my husband was waiting outside to meet me for dinner. Our eyes met and our gaze unbroken. He took me in his arms and held me so tightly that I thought he would never let me go. When I looked up at him he just said “you look beautiful” and we both cried. We could hardly eat at dinner. The new feeling of having hair was strange but exciting. My husband said that the best thing of all was my smile…. It did take a while to adjust to the new me and my new schedule of appointments but it was worth it. I look back and the only regrets that I have are the wasted years that I didn’t know about you Lucinda. Thank you and your staff, the positive impact upon my life has been immeasurable. Gratefully yours, Julie (Kent)

Sharing TTM Success Hi Lucinda, I'm sorry I haven't contacted you recently, but the past 6 months have been some of the craziest in a very long time. Starting Uni was a very daunting experience, especially without any hair protection, but some how I am not only enjoying University but I am also 99% pull free. I don't think that pulling out two hairs really count when at one point I barely had any of my own hair at all. I honestly never thought that I would one day have all of my own hair, I always thought there would be some part of it that was bald. But with the help of you, and your wonderful team I am 19 now and enjoying a full head of hair and I couldn't be prouder of myself if I tried. I guess what I'm trying to say is thank you for saving me and my hair before it got to a point that I couldn't change. Finding out about Lucinda Ellery has been the biggest life changing event to date and I'm now a very confident girl. I went on a two week holiday with my boyfriend to Greece, where I felt comfortable getting my hair wet, knowing that no one would ever know I once pulled it all out. The same for University, no one knows that I ever pulled out my hair, its not that I am ashamed of it, I just needed a new start. A new place with new hair. I hope that you are well and hopefully I will see you at some point in 2012. Thank you for everything that you've done for me. If it wasn't for you, I'd still be that shy 15 year old girl that first ventured to your consultancy. Kind regards, Harriet (Norfolk)   Trichotillomania (TTM) Cheese and Wine Evening – Christina Pearson On the 24th of May 2012 we will be holding a Cheese and Wine evening exclusively for clients with Trichotillomania (TTM). We are honoured that Christina Pearson, the global founder and executive director of TLC (Trichotillomania Learning Center) will be our guest speaker – the biggest organisation of its kind in the world. As a result of Christina’s remarkable personal journey of TTM, she is together driven and passionate to change how the world both perceives and deals with Trichotillomania and related problems such as skin picking. In addition to welcoming Christina as our main guest speaker we are fortunate that Katie Piper, a presenter and charity campaigner has kindly agreed to pop in to our cheese and wine evening. In 2008 Katie survived a horrific rape and acid attack and has since founded her own charity to help people living with burns and scars. Recently she received a prestigious woman of the year award. Katie has a new book being launched called ‘Katie Piper Things get Better’. Katie shares the key steps that led to her emotional recovery and acknowledges the pain we have all felt at times, whether suffering a breakup, life change or more serious trauma. Drawing on her own experiences and letters from other survivors, Katie shows that we can all find the strength within to carry on and flourish. If you are a TTM client and would like to attend our cheese and wine evening and have not received an invitation please, contact our Reception team or Rosemary Hocknell on 0208 7418224 or email rosemary@lucindaellery.com

Skin Patch Tests Lucinda Ellery Consultancy styling team is currently carrying out colour sensitivity tests with scheduled appointments. This is to prevent any colour sensitivity or allergic reactions,which is possible when using colour products. The first round of colour sensitivity testing is for L’Oreal Majirel permanent tint and the second test will be for L’Oreal Inoa permanent tint. The skin test is valid for 6 months, however if you do not have a colour service in this period, we will need to carry out a test before applying colour. The test consists of applying a little bit of the tint behind your ear and asking you to leave it there for 48 hours. In this time, we ask you to note any type of sensitivity i.e. iitching, redness, swelling, pain or discomfort. If you do notice anything unusual, we ask that you remove the product immediately and contact us as soon as possible so we can update your records. However, if there is nothing unusual then you are able to remove the product with confidence and carry on as normal. Unless you have had a skin test for the relevant product, you will not be able to receive a colour service within Lucinda Ellery Consultancy. For those of you already having colour done on a regular basis, you will not be affected in any way. We would like to thank you for your understanding and cooperation while we carry out our colour sensitivity tests.   Press Articles We would like to thank our clients Claire and Angela for taking part in a recent Hair Loss article which was featured in Best Magazine. We had a very positive response to the article and many ladiescontacted us as     they       could empathise with Claire and Angela’s stories. I am sure you will agree that they both look fabulous. If you are interested in joining our Model Register then please contactmiriam@lucindaellery.com.   312 King Street, Hammersmith, London, W6 0RR, 0208 741 8224 Old Exchange Building, 29 - 31 King Steet, Manchester, M2 6BE 0844 567 8899