MESSAGE FROM LUCINDA ELLERY Hello and happy new year Here we go into 2015 and what an exciting year this is going to be I hope you all had an amazing Christmas and New Year filled with love, laughs and fabulous hair. Once again I want to thank you all from me and the Lucinda Ellery team for your kindness and generosity over the festive period. The cards, gifts and kind words always overwhelm us all throughout the year but even more so at Christmas. Our tree was bulging with gifts from all of our clients which were distributed to all of our team in a raffle which we do every year. As you can see from the picture below everyone got a treat or two.     “THANK YOU, THANK YOU, THANK YOU” We also had a little fun of our own at Christmas with our Christmas jumper days. The team as always participated and I am sure you will agree if you saw them, they looked amazing in their festive outfits especially Luci and Maddy from our Bristol team rocking their sparkly head bands.   www.lucindaellery-hairloss.co.uk and www.lucindaellery-hairloss.com

I am writing this letter as I sit in our LA studio, the way the American team has flourished really warms my heart. The team is stronger than ever and we are in the process of training a new studio manager which will mean my darling Micky can retu to the UK and fly back and forth to LA and soon to be the NYC studios and the Americas will be truly underway and I will be a very happy bee. I will set about prolonging my life through relaxing a wee bit and having my family and extended family come visit me on trips to my house, boat, cave (you never know), in the South of France..... a long time dream of mine. The LA team went to Disney World for their Christmas party which looked amazing, they will tell you a little more about that later. All UK locations are buzzing as usual with new faces, new roles and new clients. London has had a restructure of the management team. Obviously our long time studio manager Ewa has gone on mateity leave, (and I can announce, she has given birth to a beautiful baby girl Olivia) and subsequently Marina and Dax have reorganised the studio team to ensure all clients have the support that they need throughout their appointment. I am sure you will join me in congratulating Chantelle and Claudia in their new London positions as technical support. They will be on hand at all times to ensure your appointment runs as smooth as possible and as always your feedback is more than welcome on this new change. Coupled with this our Bristol team is just going from strength to strength; Technical lead Marika Falkowska has relocated to Bristol and has assumed the position of Studio manager and we couldn’t be more delighted. With over 5 years experience working with Lucinda Ellery, Marika is well and truly versed with our standards and ethics and we have full confidence she is going to be an exceptional manager. Marika will find support in Luci Powell who, if you have been to the Bristol studio, you will know, has been promoted to studio supervisor and will assist Marika in the smooth running and the building of what will continue to be a strong team. I will also be visiting the Bristol studio a lot more this year with frequent trips to see both our lovely team and our fabulous Bristol clients. Edinburgh clients will be aware of the exciting news that our Edinburgh studio manager Robyn is expecting a baby girl. THE TEAM AT ROBYN’S BABY SHOWER CELEBTING THE AMAZING NEWS. We are all super excited here at Lucinda Ellery and couldn’t think of a better bit of news to share with you all. Robyn will be keeping her hand in at the Edinburgh studio, popping in now and again, as well as continuing to support the Edinburgh team. During her mateity we have the amazing Emma Patrick who will be taking the reins in conjunction with Robyn to ensure the team and clients are supported and delivered with the same exceptional service. We are delighted that Robyn will still have a presence in the studio and will be back in the team full time in no time at all. Later in this newsletter you will hear from a truly inspirational lady Karen Haynes. Karen has been a TTM client of ours for 11 years and has been pull free for the last 4. She is an incredible lady who is insightful, experienced and now also coaches those struggling with their TTM. I have personally asked Karen to start writing a column for us in subsequent newsletters as I feel this will empower and encourage us all to understand that you can live, thrive and survive with TTM. I do hope you enjoy these columns and take from them all you can, positivity, change and strength. Talking of TTM I would just like to remind all clients that our annual TTM event in London will take place in May 2015, for those of you who have attended in the past you will agree that this event is really one of a kind. I invite all of my TTM ladies to attend either alone or with a female friend/relative and we share stories, make connections and meet new friends. The evening is always rounded up with guest speakers, words of thanks and a great raffle. The past TTM events have been such a success that I am positive the 2015 event will be the best yet. Please do register your interest for this event in London by emailing erin@lucindaellery.com and you will be put on the invitee list, date of event will be sent out to all TTM clients by the end of February. Other than all of this it has been a pretty busy few months for me personally, as usual being in between the UK and USA studios, but also in terms of the events I have been fortunate enough to support. My dearest friend and amazing woman Katie Piper hosted a charity dinner in December called ‘My Beautiful Ball’ in conjunction with charity patron Simon Cowell. It was an amazing evening with some inspirational stories and all money raised on the evening has gone towards the Katie Piper Foundation’s endless work of improving outcomes for those who suffer bus and for the subsequent rehabilitation of their lives. On the night we raised £250k, an awesome achievement. Whilst on the subject of charity, I want to mention the fabulous work of our long term team member Elaine Bye. Elaine is currently in Africa overseeing the final elements of the orphanage she has helped build. Not only have the first 2 orphaned twins just moved in but Elaine has been painting, building, teaching and giving love, she is an inspiration to us all. Congratulations Elaine, your hard efforts and work has certainly paid off and what is life if it doesn’t include helping others and you have certainly achieved that. www.lucindaellery-hairloss.co.uk and www.lucindaellery-hairloss.com