Spring is here. At Last, Christmas is long gone and it won’t be back again for 36 weeks. As always your letters and comments flood in and we so appreciate your feedback which is wonderful and inspiring for us. Again the letters refer very much to our clients’ joy at their hair and focus on compliments on how brilliant the studio teams are. Everyone knows they can reach me at any time on my email or mobile phone, we welcome feedback and it is a very important component in keeping us focused and strong. As always I travel from one place to the next and the great feedback about what we do and the way we do it warms my heart every time, so thank you. This month we picked up the keys to our new location in Bristol. I will endeavour to make it a relaxing and glamorous space so that the girls can enjoy having their hair done in lovely surroundings. I am really looking forward to styling up the new branch in Clifton and I will wait to hear from everybody on how they think I have done. By the time this letter goes out we should have an opening date; I think it will prove to be a popular location as our west country clients are already excited at the prospect of having us nearer. It only now remains for us to build up a great team there and undoubtedly our clients will keep me informed of how things are going. Joy of Joys, Priya and I have gone this week to Edinburgh, Edinburgh is a favourite spot for us, our Scottish clients are completely divine. We have come to the conclusion that our northern clients are extraordinary people to work with, they are completely positive and bright. We had the pleasure of hosting our first Scottish TTM Cupcake and Wine evening and as you can see from the picture we all had a great time. Edinburgh’s studio manager Robyn was www.lucindaellery-hairloss.co.uk and www.lucindaellery-hairloss.com